Returns & Exchanges
At Fuhengherbs.com, we are committed to providing the highest quality herbal products; however, if you are not satisfied with your purchase, you may return eligible items within 30 days of receipt.
Initiate Your Request
Contact our customer support team at [email protected] with your order number and the reason for the return to receive an authorization code.
Prepare the Package
Ensure the items are in their original, unopened packaging and include a copy of your receipt or the return authorization form inside the box.
Ship the Items
Send your package to our designated returns facility using a trackable shipping method to ensure the safe arrival of your herbal products.
Receive Refund or Credit
Once our quality control team inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing